Step 1
Register Online
Apply for Courier Connect and submit your courier or freight forwarding business details for review.
Approved courier/freight forwarding partners only
Courier Connect
Warehouse-to-doorstep delivery for couriers and freight forwarders.
Courier Connect helps couriers and freight forwarders move packages from the warehouse to their drop-off location quickly and reliably. We pick up packages from the warehouse and deliver directly to your drop-off location, while keeping you updated every step of the way.
Important
Courier Connect covers delivery from the warehouse to the courier/freight forwarder's drop-off location only. Direct delivery to your customer's address must be requested through the Agility Delivery request process.
Special Courier Partner Rate
J$1,000 up to 10 lbs
Plus J$65 per additional lb over 10 lbs. Partner rate applies only for warehouse-to-doorstep drop-offs.
What is Courier Connect?
Warehouse-to-doorstep delivery support service for courier and freight forwarding partners.
Courier Connect is a warehouse-to-doorstep delivery support service for courier companies and freight forwarders. It helps partners move packages from the warehouse to their operating location, home office, branch, store, or business location.
We support your delivery operations while you maintain the customer relationship.
Who Courier Connect is for
Built for courier and freight forwarding operations.
Courier companies
Freight forwarders
Package forwarding companies
Logistics partners
Businesses operating like courier or freight forwarding companies with recurring warehouse dispatch needs
Not a courier or freight forwarder?
Visit our Business Delivery page for general business delivery services. Courier Connect partner pricing does not automatically apply to general business deliveries.
How Courier Connect works
3 Easy Steps
Step 2
Request Delivery
Once approved, submit warehouse-to-courier requests using your pickup and drop-off locations.
Step 3
We Deliver
Agility Delivery picks up from the warehouse and delivers to your courier location.
Special pricing
Special Courier Partner Rate
This rate applies to courier and freight forwarding partners only.
Base rate
J$1,000
For packages up to 10 lbs
Additional weight
J$65
Per additional lb over 10 lbs
| Example | Calculation | Total |
|---|---|---|
| 10 lb package | J$1,000 | J$1,000 |
| 15 lb package | J$1,000 + 5 x J$65 | J$1,325 |
| 50 lb package | J$1,000 + 50 x J$65 | J$4,250 |
Partner-rate limitation
The Courier Connect partner rate applies only to warehouse-to-doorstep drop-offs. Special-handling deliveries, bulky or heavy items (pallets, barrels, containers) are not automatically covered by this rate and may require custom quotation.
Same-day delivery
Same-day delivery cut-off time is 10:00 AM
We offer same-day delivery for eligible delivery requests made before 10:00 AM on Tuesdays, Thursdays, Fridays, and Saturdays. Requests made after the cutoff will be completed on the next delivery day.
Terms & Conditions
Terms & Conditions for Courier Connect partners
Terms & Conditions
Terms & Conditions for Courier Connect partners
Courier Connect Terms & Conditions
- Courier Connect pricing is available only to courier and freight forwarding partners.
- Agility Delivery will review and approve partners before applying Courier Connect rates.
- Courier Connect applies to warehouse-to-doorstep drop-offs only.
- Direct delivery to end customers must be requested through the standard delivery request form.
- Packages must be ready for pickup at the agreed warehouse location.
- Packages must be properly labelled and suitable for transfer to the courier or freight forwarder.
- Packages must be properly sealed and suitable for transport.
- Agility Delivery may refuse unsafe, illegal, prohibited, improperly packaged, or high-risk items.
- Delivery times may be affected by traffic, weather, customer availability, road conditions, route capacity, or operational factors.
- Same-day delivery is available for eligible delivery requests made before 10:00 AM on Tuesdays, Thursdays, Fridays, and Saturdays. Requests made after the cutoff will be completed on the next delivery day.
- Re-delivery, incorrect address, failed delivery, waiting time, route changes, or special handling may attract additional charges.
- Bulky, heavy, oversized, fragile, high-value, palletized, barrel, container, or commercial goods may require a custom quotation.
- Courier and freight forwarding partners are responsible for declaring package contents accurately.
- Agility Delivery is not responsible for losses or delays caused by incorrect information supplied by the courier partner.
- Claims or delivery issues must be reported within the required timeframe.
- Final service terms may be updated from time to time.
These terms are provided for general service guidance and may be updated from time to time. Agility Delivery reserves the right to confirm partner eligibility, service availability, pricing, and delivery conditions before accepting a delivery request.
Delivery policy
Operating policies for warehouse-to-doorstep deliveries
Delivery policy
Operating policies for warehouse-to-doorstep deliveries
Pickup policy
Packages should be ready at the agreed warehouse pickup location when the pickup is scheduled. Delays at pickup may affect delivery timing.
Drop-off location policy
Courier Connect deliveries are made only to the submitted courier or freight forwarder drop-off location, such as a home, office, branch, store, or place of business.
Delivery confirmation policy
Delivery confirmation or status updates are shared with the courier partner after the delivery is completed.
Incorrect address policy
Incorrect or incomplete drop-off locations may delay delivery and may attract additional charges for redirection, waiting time, or re-delivery.
Failed drop-off policy
If the submitted drop-off location cannot receive the package, Agility Delivery may coordinate next steps with the courier partner. Additional charges may apply.
Package handling policy
Packages must be sealed, labelled, and suitable for transport. Special handling needs must be declared before pickup.
Same-day request policy
Same-day delivery is available for eligible requests made before 10:00 AM on Tuesdays, Thursdays, Fridays, and Saturdays. Requests made after the cutoff will be completed on the next delivery day.
Cancellations and changes policy
Changes or cancellations should be submitted as early as possible. Fees may apply after pickup, dispatch, route changes, or special handling preparation.
Custom quotation policy
Bulky, heavy, oversized, palletized, barrel, container, commercial, or special-handling items require review and may require a custom quotation.
FAQs
Common Courier Connect questions
FAQs
Common Courier Connect questions
What is Courier Connect?
Courier Connect is a warehouse-to-doorstep delivery service for courier companies and freight forwarders. Agility Delivery picks up packages from the warehouse and delivers them to the courier or freight forwarder's drop-off location.
Is Courier Connect available to all businesses?
No. Courier Connect is designed for courier companies, freight forwarders, package forwarding companies, and logistics partners. Other businesses may contact Agility Delivery for a custom business delivery solution.
Does Courier Connect include delivery to my customers?
No. Courier Connect covers delivery from the warehouse to the courier or freight forwarder's drop-off location only. Deliveries to your customer's address must be submitted through the standard delivery request process.
Where can Courier Connect packages be delivered?
Packages can be delivered to the courier or freight forwarder drop-off location, such as a home, office, branch, store, or place of business.
Can I use Courier Connect for multiple customer drop-offs?
No. Multiple customer drop-offs are not covered under the Courier Connect partner rate. These should be submitted as standard delivery requests or discussed with Agility Delivery for a custom arrangement.
Does the J$1,000 partner rate apply to customer deliveries?
No. The J$1,000 base rate applies to warehouse-to-doorstep drop-offs only. Customer deliveries are priced separately through the standard delivery request process or by custom quotation.
Can small businesses use this pricing?
Courier Connect partner pricing does not automatically apply to general business deliveries. Small businesses can use the standard Agility Delivery platform pricing where applicable or contact us for a custom quotation.
Are barrels, pallets, containers, or bulky items included in Courier Connect pricing?
No. Bulky, oversized, or heavy items such as barrels, pallets, containers, large boxes, or commercial goods require a custom quotation.
Who qualifies for Courier Connect?
Courier companies, freight forwarders, package forwarding companies, and logistics partners with warehouse-to-doorstep delivery needs may qualify after review and approval.
Do you offer same-day delivery?
Yes. Same-day delivery is available for eligible delivery requests made before 10:00 AM on Tuesdays, Thursdays, Fridays, and Saturdays. Requests made after the cutoff will be completed on the next delivery day.
Do courier partners keep their customer relationship?
Yes. Courier Connect is designed to support the courier partner's delivery operations while the partner maintains the customer relationship.
How do I apply for Courier Connect?
Sign up online. Agility Delivery will review your business, pickup location, drop-off location, delivery needs, and service requirements before confirming eligibility.
What information is required for each Courier Connect request?
Each request should include package details, warehouse pickup information, the courier drop-off location, contact details, and any delivery instructions.
How are standard business deliveries priced?
Standard business delivery costs may be calculated based on pickup location, delivery address, distance, package details, delivery requirements, urgency, and any additional services requested.
Do you offer custom business rates?
Yes. Businesses with recurring delivery needs can contact Agility Delivery to discuss custom pricing based on volume, routes, delivery areas, package types, and service requirements.
Need reliable warehouse-to-doorstep delivery support?
Courier Connect helps courier and freight forwarding partners move packages from the warehouse to their home, office, branch, store, or place of business with reliable delivery support and clear updates.